The Pan American Hotel offers a convenient 24-hour reception as well as a business centre, a concierge and conference room(s) for its guests. Amenities at the hotel include a laundry service, a dry cleaning service and meeting rooms. Room service is available during limited hours. The hotel's staff will be able to book tours and sightseeing during your stay in Guatemala City, as well as give restaurant suggestions.

If you're travelling with a family in tow, the Pan American Hotel offers spacious rooms geared towards the requirements of families and kids. Private bathrooms are equipped with a hair dryer and a shower. Rooms offer a telephone. Each room is equipped to make your stay comfortable and includes a TV, a safe and cable / satellite channels.

Under 10 minutes drive away are some great places of interest such as the Universidad Mesoamericana, Museo Popol Vuh and Kaminaljuyu, and conveniently there is free parking available at the Pan American Hotel should you need it. La Aurora International Airport (GUA) is a 20 minute drive from the hotel. The location of the hotel allows guests to easily reach many places of interest on foot. Estadio Cementos Progreso is a 10 minute drive from the hotel.